Ordered the wrong size? We’ll adjust your item for the perfect fit!
Let us know:
- If you’d like your necklace longer or shorter than you originally ordered
- How many inches you’d like us to add/remove
What each fee includes:
- Shipping fees (estimated $3 flat rate each way)
- Labor & Materials
We’ll send you a return shipping label to the e-mail address linked to your profile. Once the product has been returned, we’ll send you an e-mail letting you know we’ve received your item and the estimated return date.
Any damage caused during the repair will be covered by The Shinn Life, if the product has been discontinued a product of equal or lesser value will be provided at no charge and agreed upon by both parties. Upon submitting payment for this repair, you agree to the above statement and The Shinn Life declines any liability if the original product becomes damaged.